Effective Date: 31/12/2024
Welcome to Genetix. Your privacy is important to us, and we are committed to protecting it. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website [www.genetixbiotech.com] (the “Website”) or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
-
Name, email address, phone number, and other contact details.
-
Billing and shipping addresses, payment information (e.g., credit card details).
-
Any other information you voluntarily provide through forms or account creation.
b. Non-Personal Information:
-
IP address, browser type, operating system, and other technical details.
-
Information about your browsing behavior on our Website (e.g., pages visited, time spent).
-
Cookies and similar technologies to track your preferences and usage.
c. Sensitive Data:
If our services involve health, genetic, or biometric data, we collect and process it only with your explicit consent and in compliance with applicable laws.
2. How We Use Your Information
We use your information for the following purposes:
-
To provide and improve our services:
-
Fulfill your orders and process payments.
-
Enhance your experience on our Website.
-
-
To communicate with you:
-
Send you updates, newsletters, promotional offers, and service-related messages.
-
-
For security purposes:
-
Detect and prevent fraudulent activities.
-
-
To comply with legal obligations:
-
Meet regulatory requirements and respond to legal requests.
-
3. Sharing Your Information
We do not sell your personal information. However, we may share it in the following circumstances:
-
With service providers:
-
Third-party vendors who assist us with payment processing, delivery, analytics, and marketing.
-
-
For legal compliance:
-
When required by law or to protect our legal rights.
-
-
With your consent:
-
If you authorize us to share your information for specific purposes.
-
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These include:
-
Essential Cookies: Necessary for the Website to function properly.
-
Performance Cookies: Help us understand how users interact with the Website.
-
Marketing Cookies: Used to deliver personalized advertisements.
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information. Despite our efforts, no method of transmission over the Internet is completely secure. We recommend that you take steps to protect your own data, such as keeping your login credentials confidential.
6. Your Rights
Depending on your location, you may have the following rights:
-
Access, correct, or delete your personal information.
-
Object to or restrict certain data processing activities.
-
Withdraw consent where processing is based on your consent.
-
File a complaint with a regulatory authority.
To exercise your rights, please contact us at [support@genetix.com].
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Genetix
Email: info@genetixbiotech.com
Contact Us